Responsible Gaming at adds71 — Play Safe, Play Smart

1. 18+ Age Restriction

adds71 operates an absolute minimum age policy. Access to all features of the adds71 platform — including account registration, deposits, game play, sports betting, and withdrawals — is strictly restricted to individuals who are 18 years of age or older. There are no exceptions to this rule.

During the registration process , adds71 requires all players to confirm that they meet the minimum age requirement. adds71 reserves the right to request age-verification documents — including a National ID (NID), passport, or driver's licence — at any point. Accounts where age verification cannot be completed will be suspended until the verification is resolved, and any winnings accrued during an unverified period may be withheld pending full review.

1.1 Protecting Young People

adds71 strongly encourages parents and guardians to take active steps to prevent underage access to online gambling platforms. Practical measures include:

• Parental control software: Install reputable filtering tools on shared devices to block access to gambling websites. Many internet service providers and device manufacturers offer free parental control options.
• Device password protection: Keep personal devices password-protected and do not share your login credentials with younger members of your household.
• Open conversations: Talk to young people about the risks associated with gambling, particularly the misconception that it is a reliable way to earn money.
• Secure your adds71 account: Use a strong, unique password and enable two-factor authentication. Never save your login credentials in a shared browser profile.

If you suspect that a person under 18 has accessed the adds71 platform, contact our support team at [email protected] immediately. We will investigate and take appropriate action without delay. 18+

2. Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself or in someone close to you. adds71 wants every player to be aware of the warning signs so that help can be sought early, before gambling becomes a serious issue.

2.1 Common Warning Signs

Consider the following self-assessment questions honestly. If you answer "yes" to several of them, it may be time to use adds71's responsible gaming tools or to seek professional support:

3. Self-Exclusion Tools

Self-exclusion is the most direct action a player can take if they feel that gambling is becoming a problem. When you self-exclude from adds71, your account is suspended for the duration of the chosen exclusion period and you will be unable to log in, deposit, or place bets during that time. All marketing communications are also paused for the full exclusion period.

3.1 Available Self-Exclusion Periods

3.2 How to Request Self-Exclusion

4. Deposit & Spend Limits

Setting a deposit limit is one of the most effective ways to keep your gambling budget under control. adds71 allows players to set limits on how much they can deposit into their account over a defined time period. These limits apply across all payment methods, including bKash, Nagad, Rocket, and Upay.

4.1 Available Limit Types

• Daily Deposit Limit: The maximum amount you can deposit within any single 24-hour period.
• Weekly Deposit Limit: The maximum amount you can deposit across any rolling 7-day window.
• Monthly Deposit Limit: The maximum amount you can deposit in any calendar month.
• Loss Limit: A ceiling on the total amount you are willing to lose within a set time period. Once reached, further play is suspended for that period.
• Wagering Limit: A cap on the total value of bets you can place within a defined period, regardless of whether those bets win or lose.

4.2 Important Rules on Limit Changes

adds71 applies a deliberate asymmetry to limit changes to protect players from impulsive decisions:

• Decreasing a limit takes effect immediately — your lower limit is applied the moment you confirm the change.
• Increasing a limit requires a mandatory 24-hour cooling-off period before the new, higher limit becomes active. This pause is intentional and cannot be bypassed.
• If you request to remove a limit entirely, a 72-hour review period applies before the limit is lifted.

5. Time-Out & Cool-Off Features

If you feel you need a break from gambling but are not ready to commit to a full self-exclusion, adds71's time-out features offer a flexible middle ground. During a time-out period, your account remains registered but active play, deposits, and withdrawals are suspended.

5.1 Session Time Limits

You can set a maximum session duration — from 30 minutes to 8 hours — after which adds71 will automatically log you out of your account. A pop-up reminder appears five minutes before your session limit is reached, giving you a moment to wrap up. Session limits reset at the start of each new login session, so the limit applies each time you log in — not cumulatively across multiple sessions.

5.2 Reality Check Notifications

Reality check pop-ups appear on screen at your chosen interval — every 30, 60, or 90 minutes — and display a summary of your current session, including the time elapsed, total amount wagered, and net gain or loss. Reviewing this information regularly is a healthy habit that helps maintain perspective during extended play.

5.3 Cool-Off Period

A cool-off period temporarily suspends access to your adds71 account for a defined period without triggering a formal self-exclusion. Cool-off periods are available for 1 day, 3 days, or 7 days. During a cool-off, all marketing communications are paused. Unlike self-exclusion, a cool-off period can be ended early by contacting support — though a minimum 24-hour waiting period applies before early reinstatement is processed.

6. Safer Gambling Tips

The following guidelines represent best practices for maintaining a healthy, enjoyable relationship with online gambling. adds71 encourages all players in Bangladesh to read and reflect on these tips regularly.

• Gamble only with money you can afford to lose. Treat your gambling budget as an entertainment expense — like a cinema ticket or a meal out. Never gamble with money allocated to rent, utilities, food, or family obligations.
• Set a budget before you start. Decide how much you are comfortable spending before you log in, and stick to that figure regardless of whether you are winning or losing.
• Wins are not guaranteed. All games on the adds71 platform — including slots, live casino, and sports betting — involve chance. Past results do not predict future outcomes. There is no such thing as a "due" win.
• Do not chase losses. Chasing losses — increasing your bets after a losing streak in an attempt to recover — is one of the most common and damaging patterns in problem gambling. Accept losses as the cost of entertainment and walk away when your budget is spent.
• Take regular breaks. Step away from the screen every 30 to 60 minutes. Physical activity, social interaction, and time away from gambling are all healthy habits that support balanced play.
• Never gamble under the influence. Alcohol and other substances impair judgement and increase the likelihood of impulsive decisions. Avoid gambling when your ability to make clear-headed decisions is compromised.
• Keep gambling in its proper place. Gambling should be one leisure activity among many — not the primary way you spend your free time or the main source of excitement in your life.
• Be honest with yourself. If you are using gambling as a way to cope with stress, boredom, loneliness, anxiety, or financial pressure, those underlying issues deserve proper attention. Gambling is not a solution to life's challenges.

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7. Support & Contact

adds71 is committed to providing genuine, human support to any player who reaches out with responsible gaming concerns. Our support team is trained to handle sensitive conversations with empathy, discretion, and professionalism. No player will be judged or penalised for raising a concern about their gambling behaviour.

7.1 Contact the adds71 Responsible Gaming Team

7.2 What Our Support Team Can Help You With

• Activating self-exclusion, deposit limits, session limits, or cool-off periods on your behalf
• Providing information about your account history, deposit totals, and session durations
• Discussing your concerns about your own gambling behaviour in a confidential, non-judgmental setting
• Guiding you through the process of permanent account closure if that is the right decision for you
• Referring you to appropriate external support resources where professional counselling may be beneficial

7.3 External Support Resources

If you feel that gambling has become a serious problem, professional support is available. adds71 encourages players to reach out to qualified counselling and mental health services. Organisations specialising in behavioural addiction can provide confidential guidance, cognitive-behavioural therapy, and peer support. In Bangladesh, mental health support services are available through government health centres, private clinics in Dhaka, Chittagong, Sylhet, and other major cities, and via national mental health helplines. Please speak to a trusted medical professional or mental health practitioner if you are concerned about the impact of gambling on your wellbeing.