Privacy Policy — How adds71 Collects, Uses & Protects Your Data

1. Data We Collect

adds71 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and — in limited circumstances — from trusted third-party partners such as payment processors and identity verification services. We only collect data that is necessary and proportionate for the stated purposes.

1.1 Data You Provide Directly

When you register for an adds71 account or interact with our platform, you may provide the following categories of personal data:

Data Category	Examples	When Collected
Identity Data	Full legal name, date of birth, gender, nationality	Account registration, KYC verification
Contact Data	Mobile phone number, email address, city of residence	Account registration, support contact
Account Credentials	Username, hashed password, security questions	Account registration
KYC Documents	National ID (NID), passport, driver's licence, proof of address	Identity verification, withdrawal processing
Financial Data	bKash / Nagad / Rocket account number (masked), deposit and withdrawal history	Payment processing, AML compliance
Support Communications	Live chat logs, email correspondence, complaint submissions	Customer support interactions

1.2 Data Collected Automatically

When you access the adds71 platform, certain technical and behavioural data is collected automatically to ensure the service functions correctly, to detect fraud, and to improve the user experience:

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, device language setting.
• Session & Usage Data: Pages visited, time spent on each page, features used, games played, bets placed, login timestamps, session duration.
• Location Data: General geographic location derived from IP address (country and city level only — adds71 does not access precise GPS location).
• Cookie & Tracking Data: First-party cookies, session tokens, analytics ident ifiers, and preference storage. See Section 4 for full cookie details.

1.3 Data from Third Parties

In certain circumstances, adds71 may receive personal data about you from trusted third-party sources. This includes identity verification results from KYC service providers, fraud-risk signals from payment processors such as bKash and Nagad, and — where applicable — information from responsible gaming databases that maintain self-exclusion registers. adds71 uses this data solely to fulfil its legal, compliance, and responsible gaming obligations.

2. How We Use Your Data

adds71 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes set out below. The legal basis for each processing activity is noted alongside it.

Purpose	Data Used	Legal Basis
Account creation & management	Identity, contact, credential data	Contract performance
Processing deposits & withdrawals	Financial data, identity data	Contract performance
KYC & age verification	Identity data, KYC documents	Legal obligation
Anti-money laundering (AML) compliance	Financial data, usage data	Legal obligation
Fraud detection & security	Device data, IP address, session data	Legitimate interest
Customer support	Contact data, support communications	Contract performance
Responsible gaming monitoring	Usage data, betting history, self-exclusion status	Legal obligation / legitimate interest
Platform analytics & improvement	Usage data, session data, cookie data	Legitimate interest
Promotional communications	Contact data, betting preferences	Consent (opt-in)

2.1 Marketing Communications

adds71 will only send you promotional emails, SMS messages, or WhatsApp notifications if you have actively opted in to receive them — either during registration or through your account settings. Each marketing message includes a clear and simple opt-out mechanism. Withdrawing your consent to marketing communications does not affect your ability to use the adds71 platform. adds71 does not use your data for any automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

3. Data Sharing & Third Parties

adds71 may share your personal data with the following categories of third parties, subject to strict data processing agreements and confidentiality obligations:

3.1 Payment Processors

To process your deposits and withdrawals, adds71 shares the minimum necessary financial and identity data with our payment partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Each of these providers is subject to their own privacy policy and data security standards. adds71 does not transmit full payment credentials; tokenised references are used wherever possible.

3.2 KYC & Identity Verification Partners

To fulfil our age-verification and anti-money laundering obligations, adds71 works with third-party KYC service providers who process identity documents on our behalf. These providers are bound by confidentiality agreements and are permitted to use your data only for the purpose of completing verification checks requested by adds71.

3.3 Game Software Providers

Games available on the adds71 platform are delivered by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process limited technical data (such as session tokens and game-round identifiers) in order to deliver their games. No identity data such as your name, email, or payment information is shared with game providers.

3.4 Analytics & Performance Tools

adds71 uses analytics tools to understand how users interact with the platform and to identify areas for improvement. These tools process anonymised or pseudonymised usage data. No personally identifiable information is shared with analytics providers in a form that would allow them to identify individual players.

3.5 Legal & Regulatory Disclosure

adds71 may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or binding regulatory request. In such cases, adds71 will disclose only the minimum data necessary to satisfy the legal requirement and will, where legally permissible, notify affected players of such disclosure.

4. Cookies & Tracking Technologies

The adds71 platform uses cookies and similar technologies — including local storage and session storage — to provide core functionality, remember your preferences, maintain your login session, prevent fraud, and analyse platform performance. This section explains each category of cookie we use and how you can manage your preferences.

4.1 Cookie Categories

Cookie Type	Purpose	Duration
Strictly Necessary	Session management, login authentication, security tokens, fraud prevention signals. These cookies are essential and cannot be disabled without breaking core platform functionality.	Session / up to 24 hours
Functional	Remembering your language preference, display settings, and game lobby layout. These cookies improve your experience but are not essential to platform operation.	Up to 12 months
Analytics	Collecting anonymised data on page views, navigation paths, session duration, and feature engagement to help adds71 improve the platform experience.	Up to 24 months
Marketing	Used only with your explicit consent to deliver relevant promotional content and measure campaign effectiveness. These cookies are disabled by default.	Up to 6 months

4.2 Managing Cookie Preferences

You can manage or withdraw your consent to non-essential cookies at any time through your browser settings. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please note that disabling strictly necessary cookies will impair core platform functionality, including the ability to log in and maintain your session. Deleting all cookies will also log you out of your adds71 account. Detailed instructions for managing cookies in popular browsers (Chrome, Firefox, Safari, Edge) are available in each browser's help documentation.

5. Data Retention & Storage

adds71 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five years following account closure, in accordance with anti-money laundering regulations.
• Transaction and financial records — retained for a minimum of five years from the date of each transaction, as required for AML compliance and financial audit purposes.
• KYC documents — retained for the period required by applicable regulations, typically five years from account closure or the date the document was submitted.
• Support and communication records — retained for three years from the date of the interaction, or longer where the communication relates to an unresolved dispute.
• Analytics and usage data — anonymised or aggregated data may be retained indefinitely for statistical and platform-improvement purposes; pseudonymised usage data is retained for up to 24 months.
• Marketing consent records — retained until you withdraw consent, plus a further two years as evidence of the consent given.

When retention periods expire, adds71 will securely delete or anonymise the data concerned so that it can no longer be associated with any individual player. Where deletion is technically complex (e.g., data held in encrypted backup systems), adds71 will isolate and quarantine the data until secure deletion is feasible.

5.1 Data Storage Location

adds71 stores player data on secure servers. Where data is processed or stored by third-party providers located outside Bangladesh, adds71 ensures that appropriate safeguards — including contractual data processing agreements — are in place to protect your data to an equivalent standard as would apply if it were stored locally. adds71 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate supplementary safeguards.

6. Data Security Measures

adds71 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data in transit between your device and the adds71 platform is encrypted using SSL/TLS protocols, preventing interception by third parties.
• Password Hashing: Your account password is never stored in plain text. adds71 uses industry-standard cryptographic hashing algorithms to store credentials securely.
• Access Controls: Access to personal data within adds71's internal systems is granted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
• Two-Factor Authentication: adds71 supports and encourages the use of two-factor authentication (2FA) on player accounts to provide an additional layer of login security.
• Penetration Testing: The adds71 platform undergoes regular security assessments and penetration testing by independent security professionals to identify and remediate vulnerabilities.
• Incident Response: adds71 maintains a documented data breach response procedure. In the event of a data breach that poses a risk to your rights and freedoms, adds71 will notify affected players promptly and take immediate remedial action.

7. Your Privacy Rights

As a player on the adds71 platform, you have the following rights with respect to your personal data. adds71 is committed to honouring these rights promptly and without undue burden:

• Right of Access: You may request a copy of all personal data adds71 holds about you at any time. adds71 will provide this information within 30 days of a verified request.
• Right to Rectification: If any personal data adds71 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic profile information directly from your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request that adds71 delete your personal data. This right is subject to certain limitations — for example, adds71 must retain transaction records for regulatory compliance purposes even after account closure. Where erasure is not possible in full, adds71 will explain which data must be retained and why.
• Right to Restrict Processing: You may request that adds71 restrict the processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to adds71, suitable for transfer to another service provider.
• Right to Object: You have the right to object to adds71 processing your data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interest in certain circumstances.
• Right to Withdraw Consent: Where adds71 processes your data on the basis of consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

7.1 How to Exercise Your Rights

To exercise any of the rights listed above, contact the adds71 privacy team at [email protected] with the subject line "Privacy Request" and a clear description of the right you wish to exercise. adds71 may need to verify your identity before processing your request. We will acknowledge all privacy requests within 5 business days and provide a substantive response within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you promptly.

7.2 Minors' Privacy

The adds71 platform is strictly for adults aged 18 and above. adds71 does not knowingly collect personal data from persons under the age of 18. If adds71 becomes aware that personal data has been submitted by a person under 18, that data will be deleted immediately and the associated account will be permanently closed. Parents or guardians who believe their child may have registered on the platform should contact [email protected] immediately. 18+

8. Contact Our Privacy Team

adds71 takes every privacy inquiry seriously. If you have questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how your personal data has been handled, please get in touch using the contact details below. All correspondence is handled in English.

8.1 Changes to This Privacy Policy

adds71 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, adds71 will notify registered players via the email address associated with their account and will publish the updated policy at adds71.com/privacy-policy with a revised effective date. Your continued use of the adds71 platform after any update constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you should cease using the platform and may request account closure as described in our Terms & Conditions.